FREQUENTLY ASKED QUESTIONS
1. Am I able to stop in and buy a baked good?
Unfortunately not, I am not a storefront bakery. Everything I make is pre ordered, if you would like to place order but unsure if it's too late, shoot us an email at tricestastytreats@yahoo.com and will sure let you know if we're all booked up or not.
2. How to place order?
To start the order process, please click on Place An Order tab and include the following information :
- The date of your event
- The occasion/nature of your event(wedding, birthday, baby shower, etc
- The event location ,delivery address and delivery time
- How many people cake will need to serve
- Your daytime phone number
- Your email address
- An idea of what kind of cake design you are looking for
We will contact you within 24 hours to discuss your order .
3. What type of form payments do you accept ?
Venmo, Zelle, CashApp, PayPal and Square(credit & debit )
4. Is there a Deposit required?
Once we have CONFIRMED your order, A deposit of 50% is required(non-refundable) Balance due a week before order date. For last minute orders, order would need to be paid in full.
5. How long do I have to make Deposit?
Once an invoice is sent you have 3 days to pay deposit. Invoice will get deleted after 3 days. What if I need more time to pay deposit. We are flexible. PDF file link is located at the bottom of the invoice to open invoice up fully.
6. How far in advance should i place order?
We accommodate a limited number of cakes for any given date depending on the complexity of the design. We require a minimum of 3 Weeks - Month on all cakes orders; however, Weddings and special events are often booked up to a year in advance. We can't guarantee dates or pricing without 50% deposit, therefore we recommend you reserve your date as soon as you have confirmed your venue.
7. Why isn't pricing listed? How much do you charge?
Pricing varies based on size, design, and other factors (delivery, setup, cake tasting, etc). Please be sure to include serving size and any photos for inspiration on your order form for the most accurate price quote. Thank you!
8. Do you offer Delivery?
We are happy to delivery within the city of Buffalo, delivery fees are calculated by the distance traveled. Delivery would need to be requested at the time of booking order.
9. Do you ship your products?
Currently not at this time.
10. Where are you located at?
We're located in Buffalo, NY
11. Why are Custom cakes more expensive than those sold at grocery or chain stores ?
Unlike chain stores that mass produce a small variety of standard design cakes, custom cakes are designed, baked and decorated specifically for each client. These work of art take many hours to complete; for complex designs, days are needed.
12. I've never had fondant what does it taste like?
Fondant is a form of icing that is very smooth and looks flawless on cakes, many designs that go onto cakes are made from fondant. To me, it tastes like a chewier version of a marshmallow. Some people hate it while others love it. If you're worried your guests won't like the but you love the look, it is very easy to peel and eat.
13. What other treats do offer ?
We offer a wide variety of Custom desserts. If you don't see on the menu just ask us.(Not offer in winter season) Start backup in June .
